Hotel information A-Z

Here we have collected the most frequently asked questions to make your hotel experience as enjoyable as possible. Use our handy filtering tool to quickly find answers from A-Z. Can’t find the answer to your question? Contact us on phone: +46 (0)31-333 44 40.

Post Content Post Taxonomies

If you need an adapter or extension cord, please contact the reception.

Baby cot costs SEK 200. Please contact reception for availability.

The nearest ATM and exchange offices (Forex and Exchange) are located at the Central Station and in Nordstan.

Bathrobe and slippers are included when you book one of our executive rooms. In other rooms, it can be added for a cost of 100 SEK/person. You can take the slippers home with you.

Breakfast is served in the restaurant on the ground floor. See opening hours here ‘

Coffee and tea are available in the lobby. Kettles with accessories are available in each room. Carbonated and still water is also available in the lobby.

The hotel offers several fully equipped conference rooms of different sizes. For more information and booking, please contact the reception.

We accept Visa, Master Card, American Express and Diners Club. Please ask at the reception for other cards.

We want you to sleep well with us. All beds have a large pillow and a slightly smaller one. Both hypoallergenic fiber pillows, filled with ball fiber and bedded with organic bed linen.

The power is 220 volts. In the bathroom there is a 110-volt socket for shavers only.

In case of emergency, please call 112, or contact the reception on phone: +46 (0)31-333 44 40. For further safety information regarding fire, please see separate information.

We want to thank you for choosing us! By choosing a Nordic Swan Ecolabeled hotel, you have actively contributed to reducing our overall environmental impact. We at Hôtel Eggers strive to actively reduce our environmental impact as much as possible by, among other things, reducing our electricity and water consumption, buying eco-labeled consumables and sorting and recycling. We work with a clear objective that includes all departments and we have measurable goals that are followed up and documented.
As a conference guest with us, you write your notes on eco-labeled notepads, use Nordic Swan Ecolabeled whiteboard pens, paper and electricity. You help a little extra if you use the same coffee cup during the day.
As an overnight guest, you help us by using the towel an extra day, turning off the light and turning off the TV when you leave the room. All our beds are Nordic Swan Ecolabeled and our bed linen is organic, so you can sleep with a clear conscience!
Thank you again for your help with our joint environmental work!

Extra bed costs 300 SEK for children up to 12 years and 400 SEK for everyone over 12 years.

If you feel that the room is too hot, there is a fan in the closet. If it is too cold, contact reception for an extra heater.

The hotel is equipped with a centralized fire alarm system with detectors in each room that are directly connected to the emergency services. Please refer to the information board in your hotel room for evacuation routes, extinguishing equipment and meeting point in case of evacuation. The assembly point is in the square at Pressbyrån. Please contact the hotel reception for further information regarding safety procedures.

Hairdryers are available in all rooms.

Ice is available in the restaurant on the ground floor.

Ironing boards and irons are available in the wardrobe in all rooms.

Please return the key to reception when you leave the hotel. Lost keys will be charged with 1500 SEK.

If you need help with sewing or laundry services, please contact the reception.

Available in the lobby 24 hours/day. For luggage assistance please contact the reception.

A price list is available in the cabinet by the minibar. Purchases from the minibar should be reported to reception at check-out.

Newspapers are available for loan in the breakfast room, then in the lobby.

If you travel by car, guests at our hotel can park in the Östra Nordstan parking garage. Drive in and park in any place you like. When you arrive at the hotel, enter your registration number and we will register it in the parking garage’s online system.

Price: SEK 165 per day (Ord. price 210 SEK).

Unloading at the hotel – If you need to arrive at the hotel before parking your car, you can stop outside the hotel to unload. In this case, we will explain the easiest way to get to the parking garage from us.

Other parking options – If you prefer to stay in a parking garage that closes overnight, there is P-house City at Östra Larmgatan 3-7. We have no agreement there and recommend our guests to follow the payment instructions given by the parking garage. (Price ex. 280 SEK/24 hours).

If you have any questions, please contact the reception on phone: +46 (0)31-333 44 40

Pets are welcome to stay with us at a cost of 300 SEK the first night, then 100 SEK/night.

The nearest pharmacy – Apoteket Hjärtat is located in the Östra Nordstan shopping center.

We do not have telephones in the room. If you need to make a call and do not have your own phone, you can borrow one from us while you are staying at the hotel. Please ask at the reception.

Mail can be left at the reception.

At reception, we will be happy to help you print or copy.

For timetables and information, go to www.vasttrafik.se or contact Västtrafik on phone: +46 (0)771-41 43 00.

You have the following radio channels on your TV:

12 = Mix Megapol

13 = P3

14 = P4

Do you find that the lights in our rooms provide too little light for reading? We have extra reading lamps to lend. Ask at reception and they will help you.

Our reception is staffed around the clock. You can reach the reception on phone: +46 (0)31-333 44 40.

With your help, we can become better at recycling! Please put what you want to recycle on the desk and the staff will take care of it. It can be paper, cardboard, glass, cans, plastic, or batteries.

The restaurant & bar is located on the ground floor. More information and current opening hours can be found in the link further down on this page.

Room service is available during breakfast and restaurant opening hours. A fee of SEK 110 is charged for room service. If you wish to have breakfast in your room, please order before 11 pm the day before.

Available in all rooms. If you need help locking or unlocking, please contact reception.

Drawers with shoe polish are available in the wardrobe in the room.

Please note that the hotel is completely non-smoking and that a fee of SEK 2,500 will be charged for smoking.

If you share photos on social media from your stay with us, we will be incredibly happy if you tag us with @hoteleggers so that we can share your beautiful photos.

Contact the reception on tel: +46 (0)31-333 44 40 or Taxi Göteborg on tel: +46 (0)31-650 000.

If you need more towels, pillows, duvets, bathrobes or slippers, please contact reception. Toiletries, razor and shaving cream, toothbrush and toothpaste, nail file, earplugs and sewing kit are available free of charge at reception.

Our towels and bed linen are made from organic cotton. Thank you for helping us to reduce our environmental impact. If you plan to use your towel again the next day, please hang it up. If you want a new towel, put the old one on the floor.

The hotel has the following TV channels:

1 = SVT 1

2 = SVT 2

3 = Barnkanalen

4 = TV 4

5 = Kanal 5

6 = Kunskapskanalen

8 = TV 12

9 = Viasat Sport

10 = CNBC, engelsk

Friends and acquaintances are welcome to visit you in your room until 11 pm. 23.00. Afterwards, you can socialize in our lobby.

If you would like a wake-up call, please contact the reception.

Wireless internet is free and available in all rooms. The network is called EGGERS GUEST and the password is Ebba1948.
Post Content Post Taxonomies

If you need an adapter or extension cord, please contact the reception.

Baby cot costs SEK 200. Please contact reception for availability.

The nearest ATM and exchange offices (Forex and Exchange) are located at the Central Station and in Nordstan.

Bathrobe and slippers are included when you book one of our executive rooms. In other rooms, it can be added for a cost of 100 SEK/person. You can take the slippers home with you.

Breakfast is served in the restaurant on the ground floor. See opening hours here ‘

Coffee and tea are available in the lobby. Kettles with accessories are available in each room. Carbonated and still water is also available in the lobby.

The hotel offers several fully equipped conference rooms of different sizes. For more information and booking, please contact the reception.

We accept Visa, Master Card, American Express and Diners Club. Please ask at the reception for other cards.

We want you to sleep well with us. All beds have a large pillow and a slightly smaller one. Both hypoallergenic fiber pillows, filled with ball fiber and bedded with organic bed linen.

The power is 220 volts. In the bathroom there is a 110-volt socket for shavers only.

In case of emergency, please call 112, or contact the reception on phone: +46 (0)31-333 44 40. For further safety information regarding fire, please see separate information.

We want to thank you for choosing us! By choosing a Nordic Swan Ecolabeled hotel, you have actively contributed to reducing our overall environmental impact. We at Hôtel Eggers strive to actively reduce our environmental impact as much as possible by, among other things, reducing our electricity and water consumption, buying eco-labeled consumables and sorting and recycling. We work with a clear objective that includes all departments and we have measurable goals that are followed up and documented.
As a conference guest with us, you write your notes on eco-labeled notepads, use Nordic Swan Ecolabeled whiteboard pens, paper and electricity. You help a little extra if you use the same coffee cup during the day.
As an overnight guest, you help us by using the towel an extra day, turning off the light and turning off the TV when you leave the room. All our beds are Nordic Swan Ecolabeled and our bed linen is organic, so you can sleep with a clear conscience!
Thank you again for your help with our joint environmental work!

Extra bed costs 300 SEK for children up to 12 years and 400 SEK for everyone over 12 years.

If you feel that the room is too hot, there is a fan in the closet. If it is too cold, contact reception for an extra heater.

The hotel is equipped with a centralized fire alarm system with detectors in each room that are directly connected to the emergency services. Please refer to the information board in your hotel room for evacuation routes, extinguishing equipment and meeting point in case of evacuation. The assembly point is in the square at Pressbyrån. Please contact the hotel reception for further information regarding safety procedures.

Hairdryers are available in all rooms.

Ice is available in the restaurant on the ground floor.

Ironing boards and irons are available in the wardrobe in all rooms.

Please return the key to reception when you leave the hotel. Lost keys will be charged with 1500 SEK.

If you need help with sewing or laundry services, please contact the reception.

Available in the lobby 24 hours/day. For luggage assistance please contact the reception.

A price list is available in the cabinet by the minibar. Purchases from the minibar should be reported to reception at check-out.

Newspapers are available for loan in the breakfast room, then in the lobby.

If you travel by car, guests at our hotel can park in the Östra Nordstan parking garage. Drive in and park in any place you like. When you arrive at the hotel, enter your registration number and we will register it in the parking garage’s online system.

Price: SEK 165 per day (Ord. price 210 SEK).

Unloading at the hotel – If you need to arrive at the hotel before parking your car, you can stop outside the hotel to unload. In this case, we will explain the easiest way to get to the parking garage from us.

Other parking options – If you prefer to stay in a parking garage that closes overnight, there is P-house City at Östra Larmgatan 3-7. We have no agreement there and recommend our guests to follow the payment instructions given by the parking garage. (Price ex. 280 SEK/24 hours).

If you have any questions, please contact the reception on phone: +46 (0)31-333 44 40

Pets are welcome to stay with us at a cost of 300 SEK the first night, then 100 SEK/night.

The nearest pharmacy – Apoteket Hjärtat is located in the Östra Nordstan shopping center.

We do not have telephones in the room. If you need to make a call and do not have your own phone, you can borrow one from us while you are staying at the hotel. Please ask at the reception.

Mail can be left at the reception.

At reception, we will be happy to help you print or copy.

For timetables and information, go to www.vasttrafik.se or contact Västtrafik on phone: +46 (0)771-41 43 00.

You have the following radio channels on your TV:

12 = Mix Megapol

13 = P3

14 = P4

Do you find that the lights in our rooms provide too little light for reading? We have extra reading lamps to lend. Ask at reception and they will help you.

Our reception is staffed around the clock. You can reach the reception on phone: +46 (0)31-333 44 40.

With your help, we can become better at recycling! Please put what you want to recycle on the desk and the staff will take care of it. It can be paper, cardboard, glass, cans, plastic, or batteries.

The restaurant & bar is located on the ground floor. More information and current opening hours can be found in the link further down on this page.

Room service is available during breakfast and restaurant opening hours. A fee of SEK 110 is charged for room service. If you wish to have breakfast in your room, please order before 11 pm the day before.

Available in all rooms. If you need help locking or unlocking, please contact reception.

Drawers with shoe polish are available in the wardrobe in the room.

Please note that the hotel is completely non-smoking and that a fee of SEK 2,500 will be charged for smoking.

If you share photos on social media from your stay with us, we will be incredibly happy if you tag us with @hoteleggers so that we can share your beautiful photos.

Contact the reception on tel: +46 (0)31-333 44 40 or Taxi Göteborg on tel: +46 (0)31-650 000.

If you need more towels, pillows, duvets, bathrobes or slippers, please contact reception. Toiletries, razor and shaving cream, toothbrush and toothpaste, nail file, earplugs and sewing kit are available free of charge at reception.

Our towels and bed linen are made from organic cotton. Thank you for helping us to reduce our environmental impact. If you plan to use your towel again the next day, please hang it up. If you want a new towel, put the old one on the floor.

The hotel has the following TV channels:

1 = SVT 1

2 = SVT 2

3 = Barnkanalen

4 = TV 4

5 = Kanal 5

6 = Kunskapskanalen

8 = TV 12

9 = Viasat Sport

10 = CNBC, engelsk

Friends and acquaintances are welcome to visit you in your room until 11 pm. 23.00. Afterwards, you can socialize in our lobby.

If you would like a wake-up call, please contact the reception.

Wireless internet is free and available in all rooms. The network is called EGGERS GUEST and the password is Ebba1948.

Do you have further questions? – please contact us

Telephone number to the reception: +46 (0)31-333 44 40

lobby and reception of hotel eggers

Food & drinks at the hotel